Warranty

Warranties; ND Products

This warranty applies only to the following ND Products under normal use. ND warrants to the original Customer only (not any lessees, transferees, or assignees) that the following products will be free from defects in material and workmanship for the stated time periods beginning with the date of purchase:

Optical Transceivers (except noted below) = Limited Lifetime Replacement
PAM4, ACO/DCO Coherent Optics= 3 years
Optical Transport Equipment (hardware) = 3 years

OTE (software warranty & support) = see ND support services document*
Open Networking Switches (hardware) = Dependent on manufacturer warranty*

Open Networking Switches (software) = Dependent on manufacturer warranty*

*Details are available upon request.

This warranty applies only to the following ND Products under normal use. ND warrants to the original Customer only (not any lessees, transferees, or assignees) that the following products will be free from defects in material and workmanship for the stated time periods beginning with the date of purchase:

This warranty applies only to ND Products and excludes any software incorporated therein. In the event that ND receives returned ND Products with defects in material or workmanship, it will, at its option, repair or replace the ND Products to whatever extent it deems necessary to restore the ND Products to proper operating condition or provide a credit or refund of the purchase price or fair market value, whichever is lower. Replacement parts may be refurbished or repaired. All material and labor required for such a restoration will be provided at no charge when a ND product with material or workmanship defects is properly returned within the applicable warranty period under the procedure described herein.

Not covered under the warranties are: failures due to accident, misuse, abuse, neglect, improper installation, product modification or unauthorized repair or attempted repair, or shipping damage. Customer expressly understands and agrees that ND does not warrant that any product is free of claims of patent infringement by any third party. ND hereby disclaims any such warranty of indemnification against patent infringement. Customer acknowledges that it is not authorized on behalf of ND to make any other warranties or representations not expressly set forth herein on behalf of ND concerning any ND Products.

Manufacturer’s Warranties; Non-ND and Co-Branded Products​

Customer acknowledges that, unless it is purchasing a ND Product described in the preceding paragraph, only the warranties offered by the manufacturer are available. In purchasing such a product from ND, Customer agrees to rely upon the manufacturer’s specifications and warranties and is not relying upon any statements, specifications, illustrations, photographs, or other document provided by ND. Customer has familiarized itself with the manufacturer’s warranty prior to purchasing the product from ND and understands that warranty claims must be presented directly to the manufacturer and not to ND.